LEGAL NOTICE
REFUND POLICY:
Our policy lasts 30 days.
To be eligible for a return, your item must be unused, unopened and undamaged and in the same condition in which you received it.
If more than 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
PRIVACY POLICY
GDPR - Privacy Policy
Because our relationship is based on trust, we want to, in complete transparency, inform you of the way in which we protect your personal data.
We ensure compliance with the General Data Protection Regulation (GDPR) of April 14, 2016 (applicable since May 25, 2018) and the Data Protection Act of January 6, 1978 as amended.
However, we invite you to take a regular look at this page, as our confidentiality policy may be modified or supplemented, in particular with a view to complying with any legislative, regulatory, jurisprudential or technological developments.
ARTICLE 1. COOKIE POLICY
The site uses “cookie” techniques allowing it to process statistics and information on traffic, facilitate navigation and improve the service for user comfort.
A cookie is a small block of data sent to your browser by a web server and stored on your computer's hard drive. These cookies are kept for a maximum period of 13 months.
To be able to fully use the site, you must accept cookies. However, if you do not agree to this, you can easily deactivate them via your Internet browser options.
ARTICLE 2. YOUR PERSONAL DATA
2.1. Data collected
When you register, several types of information are collected if you are registered as a teacher: your first name, your last name, your email, your level of education, your discipline, your educational establishment.
Registering as a student does not require personal information.
2.2. Purposes of processing
This data is collected:
- to allow you to access your account and use the platform: your email address and password allow you to access your personal space, and to create documents that can be shared with your students;
- to enable us to improve our site, our products and services so that they better correspond to your uses;
- to inform you of our various educational tools (newsletter);
- to allow you to be contacted by us or other users of the platform.
2.3. RECIPIENT
Only Drink Beverage SAS, the publishing company of the drink-water.com site, is the recipient of your personal information. These are never transmitted to a third party. Drink Beverages SAS does not sell the personal data of users of the platform.
2.4. The duration of the conversation
Your personal information is kept by Drink Beverages SAS for a period corresponding to the purpose of collection as indicated above. This cannot exceed 3 years after your last use of the platform.
2.5. Your rights regarding your personal data
In all cases and in accordance with articles 15 to 21 of the GDPR of April 27, 2016, which entered into force on May 25, 2018, you have a right of access, rectification, erasure, limitation, portability and opposition to this data which you can exercise by writing to the following address:
- by writing to the following address contact@drink-waters.com
- by sending a registered letter with acknowledgment of receipt to: Drink Beverages SAS, 28 rue Diderot 92000 Nanterre.
A response will be sent to you as soon as possible and in any case within one month of receipt of your request.
ARTICLE 3. SAFETY MEASURES
We recommend that you do not disclose your password to anyone.
In the event of a personal data violation, the Data Controller notifies the violation to the CNIL no later than 72 hours after becoming aware of it.
In the event of a personal data breach which may result in a high risk to the rights and freedoms of a natural person, the data controller shall communicate the data breach to the data subject without undue delay.
SHIPPING POLICY
Drink Waters ships your items as soon as possible, but it will not always be the same day as your order. Typically, please add 1-3 business days to allow for processing. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed a few days. Additionally, factor in a few extra days for delivery. If you have any questions regarding the turnaround time for a specific item or order, please contact us at contact@drink-waters.com
TERMS OF SALES:
Disputes will be managed under French law.
General Conditions of Sale of Drink Beverages SAS
SIRET: 88204609700011 - Head Office: 28 rue Diderot 92000 Nanterre - France
Article 1: Prevention
The Drink Waters Online Store is exclusively reserved for people over the age of 18.
Article 2: The Online Store
The Drink Waters Online Store is accessible at the internet address www.drink-waters.com
The DRINK WATERS commercial offer covers all of the products presented in the Online Boutique catalog.
The Online Store mentions the essential characteristics of each product, its price, the amount of delivery costs and the delivery terms.
GENERAL CONDITIONS OF SALE FOR THE PRO PORTAL:
General conditions of sale Drink Waters 2022
These general conditions of sale cancel and replace all previous general conditions of sale
(Applicable from January 1, 2022)
Article 1 – Purpose and fields of application:
Acceptance of an order by DRINK BEVERAGES implies unreserved acceptance by the Customer of the following general conditions of sale. Consequently, any other conditions required by the Customer will not be accepted by DRINK BEVERAGES unless confirmed in writing, regardless of any contrary provisions that may appear on a document from one of our customers. The fact that our Company does not avail itself, at a given moment, of any of these general conditions of sale cannot be interpreted by the customer as a waiver by DRINK BEVERAGES to subsequently avail itself of these conditions. The general conditions of sale are applicable to customers delivered and invoiced in France, excluding Corsica and the French Overseas Territories. The sale is concluded by acceptance of the order.
Article 2- Orders and deliveries:
2.1. Edit
Orders transmitted to our company are irrevocable, unless accepted in writing on our part. All orders must clearly specify at least the product, quantities and delivery times.
The company DRINK BEVERAGES reserves the right to refuse or reduce any order whose volume is abnormally high compared to orders delivered to the same customer for the same month of the previous year, taking into account seasonality and changes in sales of said customer as well as the market context.
2.1. b) Special orders:
By special orders we mean promotional orders, product launches or seasonal orders.
Any special order is subject to the following provisions:
The supply for the sale of our products may not exceed 2 months of sales (based on 12 active months) or forecast, unless prior written agreement from our company.
2.2 Order variation
In the event of an upward variation in our orders going beyond 5% of the initial order, the company DRINK BEVERAGES will do its best to satisfy the customer's request, however, the customer is exposed to the risk of supply disruption , without being able to apply penalties or request compensation from its supplier.
2.3 Deliveries
2.3. a) Our products are delivered exclusively in the packaging chosen by our Company, which is an integral part of the products. Quantities ordered can only be a multiple of packages.
2.3.b) Deliveries are made free of postage and packaging for any delivery in mainland France for a minimum of one pallet of the same product. For any delivery less than free, the delivery cost will be borne by the customer.
2.3.c) Delivery is made once the products have been accepted by the Customer in principle or by delivery of the product to a designated agent or carrier or any other party on behalf of the buyer.
2.3.d) In the event of unavailability of products, DRINK BEVERAGES reserves the right to partially deliver the order. Unless expressly agreed otherwise between DRINK BEVERAGES and the Customer, backorders are not managed by our Company and require a new order from the Customer. Under these conditions, no penalty will be due by DRINK BEVERAGES in the event of partial delivery of the order.
2.4 Deadline
Delivery times are a minimum of 7 working days from the date of receipt of the order. This deadline may be extended to 10 working days for any specific order. Orders must be placed before 11 a.m., D+5 being the working day of delivery of the goods, for information purposes Saturday is considered a non-working day.
Delivery times, indicated on the order form, are indicative, without guarantee or liability for our Company. They cannot cause any termination, penalties or damages.
Our company strives to respect the delivery times agreed upon acceptance of the order and to execute orders, except force majeure, or in the event of circumstances beyond its control, such as strikes, frost, fire, storm, flood, pandemic.
No defect or delay can give rise to any compensation or justify cancellation of an order.
2.5 Transportation
The transfer of risks of the goods takes place when the customer is presented at the dock. Unloading of the goods will be carried out by the recipient and under his responsibility. Any excessive immobilization imposed by the customer on the carrier service provider in relation to the unloading dates and times appearing on the transport document or the delivery note may give rise to the invoicing of penalties. If the pallets are not returned, DRINK BEVERAGES will invoice the cost of the pallet.
2.6 Receipt
It is the customer's responsibility to check the quality and quantity of the goods in relation to the order and to record any reservations on the delivery slip or transport receipt of the document and transmit it to our company within 24 hours.
Only the observation of an apparent defect or missing items will result in our company taking charge of the return of goods. Only the carrier chosen by our company is authorized to return the products concerned, and only on our order.
Article 3-Tariff- Price:
3.1 Price
In accordance with article 441-7-3 of the commercial code, this general rate as well as the price agreed between the parties will apply no later than March 1 of the current year.
Our rate applies to all our customers on the same date. Any price change will automatically be applicable on the date indicated on the new price. Our price includes the eco-packaging contribution, as this is a tax, any variation in this contribution will be automatically applicable, without possible dispute.
3.2 Price
The prices invoiced are those of the price in effect on the delivery date, even for orders registered before the date of entry into force of this price. They are inclusive of all taxes, with the exception of VAT, and include the eco-packaging contribution reassessed by price-based discounts applied on invoice.
3.3 Conditions of resale
The customer is solely responsible for the consumer sales prices charged. It also undertakes to pass on to consumers the possible promotions granted by our company in their entirety.
Article 4- Payment terms:
4.1 Payment
Our invoices, drawn up in Euro, are payable in Euro 30 days from the end of the decade of delivery to the place and date designated by the seller on the invoice.
Payment is made either by draft, check, transfer or commercial transfer (VCOM). Checks must reach DRINK BEVERAGES at least three days before the due date of the invoice. The transfer must reach the DRINK BEVERAGES account on the due date. Drafts must be returned to us accepted within 15 days of the invoice date.
Non-payment on the due date and whatever the method of payment results in the invoicing of agios calculated at the legal rate in force increased by 50% - all other rights reserved -, the immediate and automatic payment of the amount of the other invoices not yet paid, possible suspension of deliveries until payments are regularized, payment in advance or in cash for subsequent deliveries.
No discount will be granted for early payment.
FIRST ORDER. Any first order will be executed in cash.
4.2 Non-Payment
Any amount not paid on the due date will result in the customer paying penalties set at three times the legal interest rate, in application of article L. 441-6 (amended by the LME of 04/08/2008 ) of the commercial code, these penalties are due automatically, the day following the date of payment on invoice. Finally, our company reserves the right to refer the matter to the competent court so that it can put an end to this non-performance, subject to a daily penalty for each day of delay.
4.3 Penalties (automatic deduction)
Any automatic deduction engages the responsibility of its author and obliges him to repair the damage caused, to refuse or return goods or to automatically reduce the penalties by the amount of the invoice established by the supplier, commercial cooperation, or discounts corresponding to non-compliance with a delivery date or non-conformity of the goods, when the debt is not certain, liquid and payable, without the supplier even having been able to to verify the reality of the corresponding grievance.
4.4 Fixed recovery compensation
Article L. 441-6 al. 12 C.com. in force on January 1, 2013 provides for fixed compensation for recovery costs in the amount of €40 due automatically and without prior notification in the event of late payment.
Therefore, any late payment of our invoices when due will automatically give rise to a fixed recovery compensation of €40 per invoice, in accordance with the law relating to the simplification of the law and the reduction of administrative procedures.
We reserve the right to request additional compensation if the recovery costs actually incurred exceed this amount, upon presentation of proof. This clause completes what is currently in force.
Article 5- Storage conditions:
The transfer of custody of the goods entails the transfer of the storage obligations described below:
- The goods will be stored in healthy, closed, temperate, ventilated warehouses, protected from light, dust, water damage, bad weather and frost-free.
- They should not be stored near other products with strong odors such as detergents, tires, fuels, etc.….
- The organization of storage will allow products to be managed according to the first in, first out rule.
Article 6- Packaging:
Packaging rented from a service provider remains the property of the service provider. The customer is solely responsible for returning the rental packaging to the service provider. If applicable, the customer will be required to pay the penalties applied by the service provider.
Article 7- Promotions and promotional materials:
7.1 Promotions will be served while stocks last, subject to a firm order of the requested quantities, confirmed by our Company 8 weeks before the requested delivery date.
7.2 Presentation or information materials or advertising materials made available free of charge to customers are the property of our Company. They cannot be used for any other purpose than the presentation of the products delivered by DRINK BEVERAGES. Our Company reserves the right to withdraw them. They can only be destroyed by the customer after authorization from our Company.
Article 8- Reservation of ownership:
The goods sold remain our property until full payment of the price. The delivery of bills of exchange or other securities creating an obligation to pay does not constitute payment. The customer is authorized within the framework of his normal operations, unless he is in a state of cessation of payment, to resell the goods delivered, on condition that he pays the corresponding sums to the seller; but he cannot under any circumstances pledge them, nor transfer ownership by way of security. In the event of seizure or any other intervention by a third party, the customer is required to notify us immediately.
Article 9- Intellectual property:
Any representation, full or occasional reproduction of our brands, products, and other advertising media is prohibited without written consent from our company.
Article 10 – Personal data
Our client acknowledges and agrees to be solely responsible for all personal data as “data controller”, in accordance with European regulations relating to the protection of personal data. To the extent that personal data is stored and processed under the contract, DRINK BEVERAGES must comply with your instructions as a “processor” in accordance with European regulations relating to the protection of personal data. Your instructions, which exceed the scope and execution of the service, will be carried out at your expense and subject to technical and organizational feasibility by DRINK BEVERAGES. In the event that your instructions contravene the regulations relating to the protection of personal data, DRINK BEVERAGES will inform you as soon as possible following the discovery of this potential breach.
Our client guarantees that no legal requirement imposed on it prevents DRINK BEVERAGES from fulfilling its own contractual obligations under the Contract and the Applicable Laws; this includes, in particular, that the persons concerned have given their consent to the processing of their personal data, when this consent is required by law. DRINK BEVERAGES undertakes to use all appropriate means to ensure that access to personal data collected on your behalf is limited to DRINK BEVERAGES employees and/or subcontractors who need access in the context of execution. of the Services and only the data strictly necessary for the execution of the missions of DRINK BEVERAGES employees within the framework of the execution of the Services. DRINK BEVERAGES also ensures that the persons authorized to process personal data expressly undertake to respect the confidentiality of this data or are subject to a legal obligation of confidentiality. DRINK BEVERAGES undertakes to provide you with all necessary information to enable you to meet your obligations as data controller.
LEGAL NOTICE:
The products are described by the information given on the technical sheets.
The information contained in DRINK WATERS catalogs, prospectuses, advertisements, notices or other documents is given for information purposes only and does not bind DRINK WATERS, which may modify it at any time.
The photographs on the product sheets are for illustration purposes only, it is possible that the product differs from what is displayed. The information provided by the photographs does not bind DRINK WATERS, which may modify it at any time.
DRINK WATERS reserves the right to correct any accidental material errors or omissions in these Conditions, as well as in any other contractual document.
CITEO: FR356493_01WKGT